BANKING AND FINANCE

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COURSE OVERVIEW

This comprehensive course covers the essential aspects of modern banking and finance, providing participants with a solid understanding of how large banks operate on a global scale. The course delves into the core banking knowledge, operational processes, and a wide array of products and services offered by major financial institutions. Participants will gain insights into the regulatory environment, risk management strategies, and technological advancements shaping the banking industry today. Designed for both newcomers and experienced professionals, this course aims to equip participants with the skills and knowledge needed to thrive in the dynamic world of banking and finance.

COURSE OBJECTIVES

By completely attending this course, participants will learn how to:

Understand the structure and functions of modern banks.
Identify key banking products and services.
Analyze the operational processes in banking.
Apply risk management techniques in banking operations.
Navigate the regulatory environment of global banking.
Implement customer service best practices.
Explore technological advancements in banking.
Develop strategies for banking innovation and growth.

TARGET COMPETENCIES

Banking Operations
Financial Products
Risk Management
Regulatory Compliance
Customer Service
Technological Proficiency

Aspiring Bankers
Financial Analysts
Bank Managers
Regulatory Professionals
Business Students

The course employs a mix of lectures, interactive discussions, case studies, and hands-on exercises. Participants will engage in real-world scenarios to apply theoretical knowledge and develop practical skills. This blended approach ensures a thorough understanding of modern banking practices and prepares participants for real-life challenges.

INTRODUCTION TO MODERN BANKING

Overview of Banking.
Bank Structure and Functions.
Banking Terminology.
- Essential Terms and Definitions.
- Common Banking Acronyms.

BANKING OPERATIONS

Operational Processes.
- Transaction Processing.
- Clearing and Settlement Systems.
Payment Systems.
- Domestic and International Payments.
- SWIFT, ACH, and Real-Time Payments.
Branch Management.
Back Office Functions.

BANKING PRODUCTS AND SERVICES

Deposit Products.
Loan Products.
Investment Services.
- Wealth Management.
- Mutual Funds.
Specialized Banking Services.
- Trade Finance.
- Treasury Services.

RISK MANAGEMENT IN BANKING

Types of Risks.
Risk Assessment Techniques.
Mitigating Risks.
Regulatory Requirements.
- Basel III Framework.
- Capital Adequacy Standards.

REGULATORY ENVIRONMENT

Key Regulatory Bodies.
Regulatory Compliance.
- Anti-Money Laundering (AML).
Legal Considerations.
- Banking Laws and Regulations.
- Consumer Protection Laws.
Impact of Regulations.

CUSTOMER SERVICE IN BANKING

Importance of Customer Service.
Service Quality Standards.
Handling Complaints.
Digital Customer Service.
- Online and Mobile Banking.
- Social Media Engagement.

TECHNOLOGICAL ADVANCEMENTS IN BANKING

FinTech Innovations.
- Digital Banking Platforms.
- Blockchain and Cryptocurrencies.
Cybersecurity in Banking.
AI and Automation.