CHANGE IN CONTEXT
- Introducing Change in Context
- Transformation and Drivers of Change
- Globalization and Economics
- Digitalization and Technological Advancements
- People Workforce, Consumer and Market Change
- The Project Economy
- The Need for Change
- Transformation Fundamentals.
TRANSFORMING BUILDING BLOCKS
- Building Block overview
- The North Star
- Articulate & Crystallize
- Customer Insights and Megatrends
- Understand and Empathize with Customers.
- The Sprint Approach: Empathize, Ideate, Prototype, Test, Refine.
- The 3 Principles: Involve real customers, find leading customers, Conduct the research yourself.
- Transformation Operating System
- Non-hierarchical structure.
- Flat, cross-functional Rapid Response Teams (RRTs)
- Lightweight governance & strong program management
- Appropriate Risk Appetite.
- Well-defined KPIs
- Venture-style investment rounds
TRANSFORMING BUILDING BLOCKS (Continued)
- Volunteer Champions
- Building and Maintaining the Volunteer Champions: Identify, Recruit, Motivate, Empower.
- Next generation of leaders: Employ, Establish, Retain
- Inside-Out Employees
- The three-step process: aspiration, understanding, sharing.
- The SEE Model: Strength, Evoke, Elate.
- Transformation at every level: Leader, Mid-Level Manager, Front-Line Employee.
TRANSFORMATION LIFE CYCLE
- Inspire
- Choose the Transformation Leader.
- Establish the North Star.
- Create cross-functional Rapid Response teams.
- Recruit the Volunteer Champions and define team charters.
- Establish a central team.
- Implement coordination and launch communication.
- Mobilize
- Assess the current state of the organization.
- Develop a future state blueprint.
- Plan the approach.
- Shift
- Ideate, Experiment and Refine.
- Track external market changes.
- Execute on governance.
- Track and reinforce employee growth.
- Build new Rapid Response Teams.
PROJECT LEADERS IN TRANSFORMATION
- Transformations are not Projects.
- Project Managers in Transformation.
- Be a Strategic Partner.
- From Managing to Leading.
- Transformation Project Leaders Key Competencies.
- Transformation Project Leaders Required Knowledge.
- Project Leader Role.
- Project Leader Knowledge Area.
- Executives in Transformation.
- How to Be a Transformative Leader.
- Transformational Leadership Path for Project Leaders.
- Chief Transformation Officer
- More Traits of the Successful CTO