Description
The course focuses on customer focus, compliance, and measurable improvement while keeping human oversight central. Participants learn how to select low-risk use cases (documentation, reporting, basic analysis), define controls for privacy and bias, and verify AI-assisted outputs against ISO requirements. Practical activities develop role clarity, review checklists, and PDCA integration. By the end, participants will have a clear pilot plan, evidence practices suitable for audits, and a management-ready summary aligned with organizational objectives.
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